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Welcome

Welcome to AskColorado, an online service for information and homework research help provided by Colorado libraries. Real people in real time help you find reliable information.

  • For all Colorado students and residents
  • Ask your questions anytime - 24 hours a day, 7 days a week except holidays
  • Receive expert assistance from a qualified information professional...a librarian!
  • We get busy! See below for staffing details and information about peak hours!
 AskColorado: For all Colorado Students

Staffing

Please be patient with us. There may be 1-4 librarians online depending on the time of day. Sometimes we get really busy and just can't handle large numbers of people on the service at the same time. During busy times, the average wait for a librarian may be 5 to 10 minutes, or more. We'll do our best to get to you, but if you are unable to wait, please try AskColorado again later. Thank you!

Peak Hours

AskColorado is very popular with kids and teens, so we sometimes get quite busy and often can't assist everyone asking questions, especially on school days and during the early evening hours. Your wait to chat with a librarian may be longer during these hours. If you're short on time, please consider trying AskColorado at a time when there may be less traffic - early morning, late night, or weekends, especially Saturdays. Thank you.

Hints for Students

  • We can help you get started with an assignment or project by finding you websites, articles from databases, and other resources to explore. We can provide information and research suggestions, but we cannot do your homework for you.
  • You are getting help from a real person, not a search engine. Please be polite. We will disconnect those who display rude or inappropriate behavior (See our Mutual Respect and Acceptable Behavior Policy)
  • We may need to ask a few questions so we understand what information you need, so please be ready to answer a few quick questions at the start. For example:
    • Let the librarian know what the specific homework assignment is. For example, do you need books, magazines articles, or web sites?
    • Tell the librarian where you have already searched. This helps to find new information rather than sending information you already have.
  • Ask the librarian for search techniques. Our librarians can help you become a better researcher.
  • Try your school or public librarian. She or he can help you too!